Team

The Heidelberg Engineering Academy has set high standards to provide quality training, courses and continuing education for Heidelberg Engineering products worldwide. It is our pleasure to offer high-quality educational seminars that provide the comprehensive knowledge necessary to fully utilize your Heidelberg Engineering instrument in your clinical practice.

Meet our team!

Clinical Affairs Manager

Brian Fernandez

Associate Director of Clinical Affairs

M.D. General Medicine and Minor Surgery – Universidad International de las Americas, Costa Rica
Extensive work in research and ocular imaging – Neurology and Neuro-Ophthalmology
Joined Heidelberg Engineering in 2009

Steve Thomas

Clinical Affairs: Clinical Market Development Manager

A.S. Health Care Management – Florida Atlantic University
CRA certified through OPS
Active member of OPS
Lectured over 500+ events in ophthalmic photography, image management, etc.
Joined Heidelberg Engineering in 1995

Heather Oakes

Senior Clinical Trials Manager, US

B.S. Communications Media, Photography – Fitchburg State University
CRA and OCT-C certified through OPS
Active member of OPS
Joined Heidelberg Engineering in 2016

Application Specialists

Scott A. Baker

Clinical Application Specialist

B.S. Biomedical Photographic Communications, Rochester Institute of Technology, Rochester, NY
Ophthalmic Imaging Specialist – Ocular Echographer
Joined Heidelberg Engineering in 2025

Lenae Gilmore

Clinical Application Specialist

Certified Ophthalmic Technician through JCAHPO
Joined Heidelberg Engineering in 2024

Gonrado Joe

Clinical Application Specialist

Psychology, University of California Riverside
Ophthalmic Imaging Specialist
Project Management Professional (PMP)

Rachel Jones

Clinical Application Specialist

BASc Health Studies, Minor in Health Care Management – Siena Heights University, Adrian, MI
Certified Ophthalmic Technician
Adjunct Professor of Ophthalmic Photography – Henry Ford College, Dearborn, MI
Joined Heidelberg Engineering in 2024